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Privacy Policy

Aim of policy

Personal Development Matters takes the need to keep personal data safe secure seriously. Data will only be collected when strictly necessary to enable the business to function and to provide the best service to customers.

Collection of personal data

Limited personal data will be collected and held by Personal Development Matters. This will include name, job role, organisation name, email address and telephone number (of organisation not individual).

How the information is used

Information is collected to enable the business to run effectively this includes arranging sessions in schools (and other relevant organisations), invoicing for work undertaken and sharing information on products and services available from Personal Development Matters

Storage, processing and retention

Information is held on the hard drive of the computer for Personal Development Matters and is backed up onto a cloud server.

Information is only processed by Personal Development Matters

How and when we share information

Information held will never be shared with third parties unless there is a legal requirement to do so.

Your rights

You have the right to request to see any information held on you and if any errors are identified these will be corrected.

You have the right for your information to be deleted and this will be carried out as long as it does not affect the running of the business.

Where a request is made Personal Development Matters will follow their Data Subject Access Request procedure which will be sent when a request is received.

Please see the contact information section to make such a request

Updating marketing preferences

Marketing is usually done via email either via Mail Chimp or direct emails. All emails sent through Mail Chimp have an unsubscribe option. You can also request to be removed from the marketing list by emailing

Use of cookies

A cookie is a small text file containing information that a website transfers to your computer’s hard disk for record keeping. A cookie cannot give us access to your computer or your personal information. You can restrict or disable cookies but the functionality of certain areas of the website may be reduced.

Policy updates

This policy can be updated at any time. The most up to date policy will be displayed on the Personal Development Matters website

Contacting us

Personal Development Matters can be contacted by email or telephone 07544 572339

Last Updated January 2020